The challenges facing the UK public sector have been well documented. In essence how can  debt recovery targets be improved in an environment of increased budget constraints and staff reductions?  Working closely with Local Authorities Ruthbridge has designed a new and highly cost-effective Trace service.  Read more ...

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Ruthbridge, a leading debt collection agency, is delighted to announce that it has been appointed by Sutton and East Surrey Water to help trace and collect unpaid accounts. Initially, the two organisations have worked together on a project that focussed on minimising the volume of outstanding accounts up until the end of the 2012/13 financial year.

The water-only company supplies approximately 655,000 consumers in East Surrey, parts of West Sussex, West Kent and South London.

Ruthbridge Managing Director Emmanuel Amissah said: "We are delighted to be working with Sutton and East Surrey Water and expanding our portfolio of utilities clients. We look forward to helping them to collect on some of their debt and developing our relationship through excellent service provision".

Jeremy Downer, Head of Customer Services at Sutton & East Surrey Water commented: "As a direct result of working with Ruthbridge we have been able to significantly enhance our year-end returns. They are very flexible, friendly and deliver to deadlines". This email address is being protected from spambots. You need JavaScript enabled to view it.